Terms of service

Terms & Conditions

Last Updated: August 2, 2026

By using the Nuvoora website or placing an order, you agree to the following Terms & Conditions.

1. Orders

We reserve the right to accept, cancel, or refuse any order due to product availability, pricing errors, suspected fraud, or other valid reasons.

2. Pricing & Payments

Prices may change without notice. Customers are responsible for providing accurate billing and payment information.

3. Shipping

Delivery times are estimates and may vary due to courier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.

4. Product Information

We make reasonable efforts to provide accurate product descriptions and images. Minor differences in color, packaging, or appearance may occur.

5. Cancellation & Replacement

Orders can only be cancelled before processing or dispatch. Eligible damaged, defective, or incorrect products may qualify for replacement according to our Replacement Policy.

6. Customer Information

Customers must provide accurate name, phone number, email, and shipping address. Nuvoora is not responsible for delivery issues caused by incorrect information.

7. Third-Party Services

We may use third-party suppliers, payment processors, and shipping providers to fulfill orders. Delays caused by these providers may be outside our control.